1. Information We Collect
Dota2 collects various types of information when you register, use the platform, or interact with our services. Here are the types of data we collect:
Account Information
During registration, you must provide a username, password, email address, phone number, and identification details necessary to verify your identity. This information is used to create and manage your dota2 account.
Payment Information in Malaysian Ringgit
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect payment method details you use, such as bank account numbers, digital wallet IDs (Boost, GrabPay), and transaction records. We do not store credit or debit card numbers directly — payment processing is handled through secure payment service providers.
Device and Browser Information
Dota2 automatically collects technical information when you access the platform, including device type, operating system, IP address, browser type, screen resolution, and other usage data. This information helps optimize your platform experience on your device.
Usage Data & Preferences
We record platform usage activities such as games played, bets placed, session times, pages visited, and preference settings. This data helps us understand how users interact with the platform and improve our services over time.
2. Purpose of Using Information
Dota2 uses collected information for the following purposes:
- Account Management: Creating, verifying, and maintaining user accounts; processing logins and ensuring account security.
- Transaction Processing: Processing deposits and withdrawals in MYR, verifying payments, and maintaining accurate financial records.
- Platform Improvements: Analyzing usage patterns to improve user interface design, performance, and platform content.
- Service Communications: Sending important notifications related to your account, service updates, and customer support responses.
- Legal Compliance: Complying with applicable laws and regulations in Malaysia, including fraud prevention and anti-money laundering.
- Personalized Marketing: With your consent, we may send you information about offers or new platform features relevant to your interests.
Dota2 does not use your information for purposes beyond those stated above without your prior consent.
3. Cookies and Tracking
The dota2 platform uses cookies and similar tracking technologies to enhance user experience. Cookies are small text files stored on your device when you visit our platform.
We use several types of cookies:
- Essential Cookies: Required for basic platform functions like login and session security. These cookies cannot be disabled.
- Performance Cookies: Collecting anonymous data on how users engage with the platform to help us improve our services.
- Preference Cookies: Saving your preferences such as language and display settings to provide a more personalized experience.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may impact the functionality of the dota2 platform.
4. Data Storage, Security & Sharing
Data Storage and Security
All personal information collected by dota2 is stored on secure servers using industry-standard SSL encryption. We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Your information will be retained for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. When no longer needed, it will be securely deleted or anonymized.
Information Sharing with Third Parties
Dota2 does not sell or rent your personal information to third parties for marketing purposes. However, we may share your information under the following limited circumstances:
- Service Providers: Third parties who assist us in operating the platform, processing payments, or providing technical support — subject to strict confidentiality agreements.
- Legal Requirements: When required by Malaysian law, court order, or competent authorities.
- Rights Protection: To prevent fraud, protect user security, or enforce the platform’s terms and conditions.
5. User Rights & How to Contact Us
Your Rights as a dota2 User
As a dota2 user in Malaysia, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you at any time.
You have the right to request corrections to any inaccurate or incomplete information in your account.
You may request deletion of your personal data subject to applicable legal requirements.
Privacy Policy Changes
Dota2 reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated to users via in-platform notifications or email. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
How to Contact Us
If you have any questions, concerns, or wish to exercise your data protection rights, please contact the dota2 privacy team at:
- Email: [email protected]
- Live Chat: Available 24/7 via the dota2 platform
- We strive to respond to all privacy-related inquiries within 5 business days.
Have questions about how we handle your data? Check our FAQ for quick answers, or register to start using the dota2 platform with full confidence.